Return Policy

Return Policy

Returns are accepted on a exchange/store credit basis only (or refund should RevolutionRC be unable to supply a replacement) provided the returned products meet the below criteria:

  • Please email us (sales@revolutionrc.com.au) for authorisation to return any items, if you ship items to us that are unauthorised we will not accept any responsibility for those items and nor offer any due care.new, un-opened condition only with all original packaging intact and in a resellable condition, within 7 days of receipt. Used items (with include mounting and running parts in a model, installing parts in a model, opening of kits, installing software or removing products from the packing material are some examples of what we constitute as used items) cannot be returned.
  • Unwanted merchandise must be returned in a new, un-opened condition only with all original packaging intact and in a resellable condition, within 7 days of receipt. Used items (with include mounting and running parts in a model, installing parts in a model, opening of kits, installing software or removing products from the packing material are some examples of what we constitute as used items) cannot be returned.
  • Items not returned in an acceptable condition will be returned to the sender, at the senders expense. Please ensure to write the reference/invoice number on the outside of the shipping box or on a separate label, not on the actual product packaging. Please include a copy of the confirmation email with your return.

All items returned for exchange are subject to a 15% restocking fee.

RevolutionRC reserves the right to refuse any merchandise that we consider not to be free of defects, not in resaleable condition or not purchased directly from RevolutionRC. 

All products dispatched from RevolutionRC have security marked to ensure any applicable returns are authentic and were originally purchased from RevolutionRC.

Please note: You the Customer are responsible for all postage fees to and from RevolutionRC. All shipping & handling fees are non-refundable. We do not accept any returns via COD or billed to Revolutionrc in any way.

Align Motor Policy: Please note we do not participate in the "Align motor lifetime 40% RRP service" program. This program is only offered to larger premium distributors. We suggest making contact with Align directly or one of the USA distributors.